We’re here to help.

Thikr’s official address, read by its developer and owner, Jamal Ahmed. We reply in Arabic or English; a reply may take a few days.

From inside the app: Settings › Report a problem or Suggest an idea opens a ready message. The app attaches nothing to it.

1. Thikr’s version: Settings › About.
2. Your macOS version, and the chip (Apple Silicon or Intel).
3. What happened, and the steps that lead to it.
4. A screenshot, if you can.

For an error in a text or reference: give the surah and verse, or the start of the dhikr, and where it appears in the app.

It won’t open, or a warning appears

This is expected the first time, since the release is not yet signed by Apple. Follow “Opening it the first time” on the Download page.

Reminders don’t arrive

Check that notifications for Thikr are allowed in System Settings › Notifications, that the app is running (its icon is in the menu bar), and that you are not in quiet hours or paused.

Uninstalling and deleting your data

Quit the app from the menu bar, then drag it from Applications to the Trash. Your data stays if you reinstall; to delete it, delete the folder: ~/Library/Application Support/dhikr

This release never connects to our servers and sends no usage data. To have a message you sent us deleted, write to the address above; we reply within 30 days.